Purchase Order / Asset Issue
We have an item/product/asset on a purchase order that cannot be 'received'. All other items on the order have been received ok but one item in particular will not allow you to edit the number received or receive full stop.
We have tried removing the item from the purchase order and re-adding it, removing the item and creating a new purchase order containing just that item but to no avail. We have purchased this particular item before and managed to receive all but now it seems to be stuck. I don't want to delete the product because it is already associated with received units.
Any help would be gratefully received.
Cheers
John
We have tried removing the item from the purchase order and re-adding it, removing the item and creating a new purchase order containing just that item but to no avail. We have purchased this particular item before and managed to receive all but now it seems to be stuck. I don't want to delete the product because it is already associated with received units.
Any help would be gratefully received.
Cheers
John