Protecting ManageEngine, ServiceDesk Plus site with certification authentication or second factor authentication

Protecting ManageEngine, ServiceDesk Plus site with certification authentication or second factor authentication

We run ServiceDesk Plus on our local network, but would love to access it from the outside without the need for VPN.

Because there's some moderately sensitive information in the tool, I want to protect it with more than just usernames and passwords.

Has anyone had an experience with locking it down further? I see two options:

1. Requiring a client SSL certificate to be installed; this would lock it down to specific machines with that SSL certificate.

2. Using some sort of two factor authentication.

Any ideas?

--Mark.

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