Project plan for SDP
Hello
Can anyone share a plan (project initiation, planning, etc...) of implementing the servicedesk plus system, and I mean from scratch not the technical implementation.
What were the phases/ processes/ activities done to start a help desk system inside a corporation.
Thank you
Can anyone share a plan (project initiation, planning, etc...) of implementing the servicedesk plus system, and I mean from scratch not the technical implementation.
What were the phases/ processes/ activities done to start a help desk system inside a corporation.
Thank you