Prohibited Software User Notification
Build No : 70127
I add [sampleApp] to the prohibited software list.
(*note- [sampleApp] is not set up in the Software Package Repository.) [sampleApp] is .exe based. [sampleApp] is installed on [someComputer]. I get an email that [sampleApp], a prohibited app, has been installed on [someComputer]. Reports show that [sampleApp] has been installed on [someComputer].
I have configured the auto-uninstall policy and enabled/set the user notification message. Per the dc-admin-guide, I see that auto-installation of .exe based apps ~may not work, and suspect [sampleApp] falls into this category as I have exceeded auto-uninstall time limit set and the software is still installed.
I have seen zero notification on [someComputer] that prohibited software is installed. (*note- clients are set to not display the Agent Tray Icon.)
I suspect this is due to [sampleApp] being .exe based and that the user notification is only kicked off when auto-uninstallation is possible.
Am I correct in this assumption? If so, does Desktop Central 7 provide the capability to notify clients via pop-up or similar when prohibited software is found on their systems and that they should remove said software? I see this capability exists as far as sending an email to the user, but the client is asking for a pop-up...
Thank you,
-Aaron
I add [sampleApp] to the prohibited software list.
(*note- [sampleApp] is not set up in the Software Package Repository.) [sampleApp] is .exe based. [sampleApp] is installed on [someComputer]. I get an email that [sampleApp], a prohibited app, has been installed on [someComputer]. Reports show that [sampleApp] has been installed on [someComputer].
I have configured the auto-uninstall policy and enabled/set the user notification message. Per the dc-admin-guide, I see that auto-installation of .exe based apps ~may not work, and suspect [sampleApp] falls into this category as I have exceeded auto-uninstall time limit set and the software is still installed.
I have seen zero notification on [someComputer] that prohibited software is installed. (*note- clients are set to not display the Agent Tray Icon.)
I suspect this is due to [sampleApp] being .exe based and that the user notification is only kicked off when auto-uninstallation is possible.
Am I correct in this assumption? If so, does Desktop Central 7 provide the capability to notify clients via pop-up or similar when prohibited software is found on their systems and that they should remove said software? I see this capability exists as far as sending an email to the user, but the client is asking for a pop-up...
Thank you,
-Aaron