Product Names
I am having an issue with product names. In my organization we have two product types for printers. One is called "printers" which is used for printers connected to our network. The other is called "local printers" for printers connected directly to a PC. We are unable to use the model number for a product name for both areas. For example we have a large number of Dell 2330dn printers. Some of these printers are connected to the network and scan in. Some are connected directly to computers via USB Cable and do not scan in. We are unable to use the same model/product name since it SD+ says that it it already exists. We need to be able to have Dell 2330dn show up for both "printers" and for "local printers". Any ideas.