In our company the Products are associated to a specific Group, but I didn´t find a way to configure it in SC+. So i would like to suggest this process. A configuration to set that a specific product is associate with a exclusive group ou for all groups. Because sometimes we need to change the Group and the Product associated to that request. If the user forget to change the Product it will be use to proceed with the Group that this Product is not supported.
Am i clear ?
Best Regards,
Kyner