Problems with SLA and weekends
Hi, sorry for my english
I have a problem in service desk
I have some SLA'S and i have the calendar with holidays and the work days.
The weekends i don't work.
If i make a request the SLA put the day in due date field.
My problem it's that the SLA don't respect the weekends and the holidays.
Can someone help me?
I have a problem in service desk
I have some SLA'S and i have the calendar with holidays and the work days.
The weekends i don't work.
If i make a request the SLA put the day in due date field.
My problem it's that the SLA don't respect the weekends and the holidays.
Can someone help me?
Topic Participants
ServiceDesk Plus
AzuraNov
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?