Problems with import from Asset Explorer
Hi there.
I�ve installed Asset Manager (Free Edition) in one of our remote sites. I�ve updated the configurations of the Asset Explorer server so that i could export the assets.
Now, in the Service Desk Plus, i try to import the assets and i receive the following error:
Problem while importing the assets : Already a row with the same set of primary keys found in this object, this row already exists in this dataobject [SystemInfoDomain, MemoryInfo, ResourceState, ProcessorInfo, PortInfo, DriveInfo, PhysicalDriveInfo, ComponentDefinition, UsbInfo, MonitorInfo]
I�ve deleted all the items inserted in DB and the error persists.
I�ve also tried to re-install Service-Desk Plus and import the assets, while the DB is empty and still the problem persists.
I whould really appreciate some help.
Best regards,
Cl�udio Andr�
New to ADSelfService Plus?