Hi,
We have upgraded our system and right away we noticed some very frustrating problems.
two of them need fixing straight away
1. The "Default Request Template" is not being applied to requests created via Email
So no default values are being set
2. When I have a request open and click on "EDIT" the request open in edit mode but all values are cleared
and of course I do not like to override all information with nothing
Can you please fix this as soon as possible.
Best regards,
Valdi Hafdal