Hello,

We are experiencing some difficulties upgrading from 7022 to 7.5. We wanted to upgrade from 6.0 to 7.5. Everything went fine till the upgrade from 7022 to 7.5. We tested 7022 and that version was ok. But with the update procedure to 7.5 we got an error saing the data could not be backed up.

We then used the backupdata.bat and mssql to backup our data.The next thing we did was an reinstall of sd+.

- stop sdp service
- uninstall servicedesk
- delete database from mssql
- delete the local installation directory
- reboot server
- install sd+ 7022
- exucute run.bat (everything OK)
- restoredata.bat -c "filename"
- execute run.bat
ServerContainer                                   [CREATED]
SQLOne Search                                     [CREATED]
AdventNetCC                                       [CREATED]
AdventNetServiceDesk                              [FAILED]
ServerContainer                                   [STARTED]
SQLOne Search                                     [STARTED]
AdventNetCC                                       [STARTED]

Any idea what is going wrong?