Problems to restore database after upgrade SD6
Hi
We wanted to change our ServiceDesk from one server to another, so we decided to take advantage of this and upgrade version. Then, we make a backup first, thru de Backup Data utility.
We have installed our ServiceDesk v5.5 in the new server and then we have upgraded it thru UpdateManager.bat to the last hotfix (we have downloaded it today, 19th march).
Then we have copied the .data backup file to Backup folder in the new server. We run restoreData.bat and... Console got closed after some operations, but it didn't throw any advise or message. If we enter now into the application, there is no data.
Another strange thing is that restroreData.bat has created several new .sql files into the main servicedesk directory.
Any idea?
We wanted to change our ServiceDesk from one server to another, so we decided to take advantage of this and upgrade version. Then, we make a backup first, thru de Backup Data utility.
We have installed our ServiceDesk v5.5 in the new server and then we have upgraded it thru UpdateManager.bat to the last hotfix (we have downloaded it today, 19th march).
Then we have copied the .data backup file to Backup folder in the new server. We run restoreData.bat and... Console got closed after some operations, but it didn't throw any advise or message. If we enter now into the application, there is no data.
Another strange thing is that restroreData.bat has created several new .sql files into the main servicedesk directory.
Any idea?