Hi,

 

we are not getting alert any notification in the problem section  while changing the Techinician name from one to another. However, are notified by the group changes.

 

Please let know how we can resolve this problem.

 

Product details as below.

 

Manage Engine Service Desk Plus

Your Version : 8.0.0 Build 8024 
Latest Version : 8.1 Build 8121

 

Thanks,

Mohanraj Jayaraman