Problem with Time Spent Reports

Problem with Time Spent Reports

Hello,

When I run a time spent report, say for the current month, then select a technician it will switch to that technician, but switch back after I try to display all the incidents. It would be great to have that fixed and better yet, have the report subtotal by technician. Basically I want to see what hours were logged by a technician for a given time period, I can't since it keeps swapping back to view all. Without this option I can only see the total numbers completed by a technician and I want to make sure I can recognize those that take on the tough jobs (rather than numerous 5 minute jobs)

Any ideas? Aside from custom reports using crystal or something of the like, I can't spend time on that right now

Thanks!!
Adam






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