Hi, I have updated ServideDesk Plus to the latest version (Version 10.5).

(It was updated from version 10.1 to 10.2, and then updated from 10.2 to 10.5)

I have had the following problems:

-Email is not sent to the assigned technician

-Email is not sent to the email to notify

-The sending of email to the requester , works only with some users.

I have reviewed the notification rules, and everything is set correctly. I have verified with google bussiness support and there are no blockages for the email account.

Any solution available for this problem?

We appreciate your time and support during this case.

Regards.