Problem with Survey Reports
Running ServiceDesk 7.0 on MySql. A user will give a high satisfaction rating and total score will reflect properly in Survey Overview Report
When running any of the other Survey reports the scores are low satisfaction.
Overview.jpg shows the high score results. Dept.jpg shows the low values
please advise
When running any of the other Survey reports the scores are low satisfaction.
Overview.jpg shows the high score results. Dept.jpg shows the low values
please advise