I was trying to install a cert from DigiCert last night and ran into an issue right at the end. I used the instructions found
http://davemast.wordpress.com/2009/02/13/adding-ssl-to-servicedesk/ and when I created the keystore I used <my domain>.keystore instead of sdp.keystore. In theory that shouldn't be a problem since I just edited the server.xml file to point to the new keystore and added my password to the file. The problem I have is that every time I restart SDP it reverts the server.xml back to its original state including the password (it revers to sdpsecure).