Problem with SD6 service startup
Hello,
atm we are testing OpManager and ServiceDesk and some strange startup behaviour accured:
Both applications are run as service on our testing server (win2k3 sp1). If the server is rebootet the java process of SD is running constantly at about 95% to 100% cpu load. However, SD is not accessable at this time and cannot be terminated with the provided batch-file.
So I kill the process via taskmanager and start the file "..\ServiceDesk\bin\run.bat". After this restart everything is fine with SD and while SD is idle there is no load produced by the java-process.
Maybe it would help to reinstall the service, but how to?
Or has there anything else to be changed?
Greets,
Sven
atm we are testing OpManager and ServiceDesk and some strange startup behaviour accured:
Both applications are run as service on our testing server (win2k3 sp1). If the server is rebootet the java process of SD is running constantly at about 95% to 100% cpu load. However, SD is not accessable at this time and cannot be terminated with the provided batch-file.
So I kill the process via taskmanager and start the file "..\ServiceDesk\bin\run.bat". After this restart everything is fine with SD and while SD is idle there is no load produced by the java-process.
Maybe it would help to reinstall the service, but how to?
Or has there anything else to be changed?
Greets,
Sven