Problem with restoring backup
Dear,
We just upgraded our SD plus from version 8.2 to version 9.0 build 9007.
We also changed to an other server.
But now I can't import the backup, it gives a 'strange' error.
Server information:
-> Server 2008 R2
Gr,
Youri
We just upgraded our SD plus from version 8.2 to version 9.0 build 9007.
We also changed to an other server.
But now I can't import the backup, it gives a 'strange' error.
What to do?Extracting backup file....
Please wait extracting backup file
java.lang.NullPointerException
at com.adventnet.servicedesk.tools.RestoreSDBackup.extractBackupFile(Res
toreSDBackup.java:1090)
at com.adventnet.servicedesk.tools.RestoreSDBackup.deCompressData(Restor
eSDBackup.java:1074)
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(Resto
reSDBackup.java:189)
at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup.
java:141)
at com.adventnet.servicedesk.tools.RestoreDialog$5.run(RestoreDialog.jav
a:186)
at java.lang.Thread.run(Unknown Source)
Unable to restore database : null
null
Apr 29, 2014 2:19:50 AM com.adventnet.updatemgr.util.ConfUtils stopDB
INFO: dbadapter :: [null], startDBServer :: [false], dbProp :: null
Server information:
-> Server 2008 R2
Gr,
Youri