Problem with Requester List
Here is the scenario:
- I have made 2 sites: Help Desk, and Engineering.
- Both sites need to enter tickets for all the Company employees.
- Currently all the company requesters are in the "not in any site" site.
- The Help Desk and Engineering sites cannot view each other's tickets.
Here is the problem:
- If I don't add the 'not in any site' group to the Engineering site, the engineers can only pick themselves as requesters.
- If I add the 'not in any site' group to the Engineering site, they can see all requesters, but can also see the Help Desk tickets.
Is there a way that I can set this up, where each site can enter their own tickets for the company, and not see the other's tickets? I would imaging that this would be to add the requesters to both sites, but I am unsure if this is possible. Please help.
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