Problem with Receiving a Notification when a request is assigned to a group

Problem with Receiving a Notification when a request is assigned to a group


Hello,
 
Group notification is not working correctly. When a request is assigned to a group, the notification is not send out to all technicians which should recieve the notification. Only some of them receive it.
 
I removed the technicians from the notification list and reassigned them, but this didn´t help. Please advise
 
Version is 7.6.0 Build 7603
 
Thank you,
Tatyana

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