Problem with Probe

Problem with Probe

 Hi all

I'm having an odd problem with a Probe for one of my clients.  Well two problems actually, though I'm not sure if they are directly related or not.

First - the probe does not seem to be detecting all the devices on the client network.  The site has 6 servers and 40+ desktops and yet the first time I ran the discovery it only picked up 20 devices.  So I ran it again and it picked up two more.  Now I have started the network discovery something like 10 times and it is up to 27 devices and it has only picked up one out of the 6 servers.  Has anyone seen anything like this before?

Second - Whenever I run a Network Discovery, it puts all the devices that it detects into the Managed category, even though I have previously gone through and unmanaged them (desktops mainly), so quite soon after running a discovery the dashboard fills up with "device down" type alerts.  Is this normal?

 

thanks for any help or wisdom you can share on this

Chris

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