SITUATION : We have the following situation : We give training in small groups to our end-users concerning the usage of ServiceDesk 7 (e.g. : How to fill in requests, find solutions�). After these users followed the training we "add" the users from Active Directory to ServiceDesk so only these specific users can log in into SD7 (Active Directory Integration is enabled and pass-through is also enabled).
We decided to do this so that only users who followed the training can log in. Users who did not yet follow the training may not have the possibility to log in yet.
PROBLEM : We have now the problem that all users can log in into SD7 when they open their browser to the weblink and fill in their Windows loginname and corresponding password. Is this a bug ?
Can, this be solved asap ?
Best regards,
Marc Huybrechts National Co�rdinator Infrastructure ICT High Council for Diamond & Antwerp World Diamond Centre ------------------------------------------------------------ Tel +32 (0)3 222 06 88 / Fax +32 (0)3 222 06 89 Email : Marc.Huybrechts@awdc.be ------------------------------------------------------------