Problem with links in Attachments with contracts.
I'm recent detect a problem with my attachment links in contracts.
Allmost all of then when we click on it gives an error like this:
HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.IllegalArgumentException: URLDecoder: Incomplete trailing escape (%) pattern
java.net.URLDecoder.decode(Unknown Source)
org.apache.jsp.workorder.FileDownload_jsp._jspService(FileDownload_jsp.java:85)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:66)
com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:100)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.
--------------------------------------------------------------------------------
Apache Tomcat/5.0.28
----
Then I tried to edit the contract and remove the link but nothing happens.
Then I tried to attach to document again and there was no problem with it, but I then I get 2 links of the same file one works and the other don't. The new link I manage to delete the attachment, the one that doesn't work I still can delete It from the contract.
Can you advise me on this?
Allmost all of then when we click on it gives an error like this:
HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.IllegalArgumentException: URLDecoder: Incomplete trailing escape (%) pattern
java.net.URLDecoder.decode(Unknown Source)
org.apache.jsp.workorder.FileDownload_jsp._jspService(FileDownload_jsp.java:85)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:66)
com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:100)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.
--------------------------------------------------------------------------------
Apache Tomcat/5.0.28
----
Then I tried to edit the contract and remove the link but nothing happens.
Then I tried to attach to document again and there was no problem with it, but I then I get 2 links of the same file one works and the other don't. The new link I manage to delete the attachment, the one that doesn't work I still can delete It from the contract.
Can you advise me on this?