Problem with Business Rules
So I set up a simple business rule where it should react on an email from myself.
And then send me an email notification.
I send an email to the service desk, I see a BusinessRule_EMail_2114_NOTIFICATION in the system log. But I don't get the email, I do get all the other associated emails with the creation of a new ticket. It also doesn't do the category move requested in the rule.
We are on 8.0.0 Build 8004
Any help getting this working ?
And then send me an email notification.
I send an email to the service desk, I see a BusinessRule_EMail_2114_NOTIFICATION in the system log. But I don't get the email, I do get all the other associated emails with the creation of a new ticket. It also doesn't do the category move requested in the rule.
We are on 8.0.0 Build 8004
Any help getting this working ?