Hi,

I need to migration Adselfservice to the new server, so I follow this official guide, but have problems: 

Old server is: 

-windows 2012

-adselfservice 6.5. 6510

-postgresql 14.12

-installation folder: c:\ManageEngine\ADSelfService Plus\

New server is:

-windows 2022

-adselfservice 6.5. 6510

-postgresql 14.12

-installation folder: c:\Program Files\ManageEngine\ADSelfService Plus\

So I did a database backup on the old server then backup also files like:

ZohoCreator.properties, web.xml, server.xml, server.keystore, customer-config.xml (then renamed to new-customer-config.xml)

After fresh installation the Adselfservice is running on the new server, but once I stop it, then restore database from old server, then copy files to the conf folder then application is not starting anymore, I have this error:

"../pgsql/bin\pg_ctl.exe file does not exist or is being used by some other program. Please check if your antivirus software has quarantined this file or close any other program that might by using it"

There is no any antivirus software on this server.

Looking for any help.