Problem whit the mail

Problem whit the mail

I have a problem whit the mail fetching in Service Desk. For a particular user the system have an error:
"Mail Fetching process of ServiceDesk Plus was stopped.
Please delete the mail from mail server and restart mail fetching process."
So when I see the logs:
"Error processing email with subjectOfMail :  and messageid : <E3D7A63B5DAD1F46AD9BC404606645E803421B6F@s >.  SO STOPPING THE THREAD"
Please helpme thanks






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