Problem upgrading from 7018 to 7021
When I ran the upgrade it changed my secondary technician to the default technician and my default (admin) tech was made secondary and then locked out.
I was able to delete that tech and add myself back in but I am still the secondary (the one that is deleteable) and my asst is now the default. ( The one that is not deletable) Hoe do I correct this problem?
New to ADSelfService Plus?