Hello,
I tried to update ServiceDesk to version 9000 from version 8127. It was unsuccessful.
Fortunately i have the backup created (MY SQL).
In order to revert back to 8127 and restore the Backup, i need to install Version 8021 since on the installation process it still offering the option to use MY SQL. The problem is, i installed the Enterprise edition with 30 Days trial, instead of Standard Free Edition. Question are:
- How to go back to free edition?
- If i have to reinstall the ServiceDesk again and create a backup with Enterprise Edition now, can i restore it in free edition later? (The Enterprise Edition has more tables in the Database i guess).
Thanks for the help :)