Problem to Upgrade ServiceDesk to 14

Problem to Upgrade ServiceDesk to 14

Hi,

we have atm the version 13.007 when i update to 13.0012 there is no Problem but when i make the Upgrade to any Version of 14 the Service dont start can some one help me?

Which looks you need?
                New to ADManager Plus?

                  New to ADSelfService Plus?