Problem syncing Analytics with ServiceDesk

Problem syncing Analytics with ServiceDesk

Hi everyone,

We are having trouble synchronizing the ServiceDesk platform with Analytics Plus:



We have tested the following solutions:

- Update Analytics to the latest version
- Perform a clean installation of Analytics
- Clear integration completely

None of this has solved the problem.

I would appreciate your help, this almost always happens when we update the platform or sometimes for no reason.

- I attach the logs corresponding to ServiceDesk / logs / zreports and logs analytics:

  1. LOGS: https://1drv.ms/u/s!AoZRuhTne7bJlMgatGJDO9XtMn9BWg?e=D8Covn

Thank you very much.

Nelson Reyes
NETGLOBALIS


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