Problem starting Manage Service Desk
Hi everyone,
I'm working weith a virtual machine Windows 7 Professional of 32 bits.
I started the current version aplication with Postgress and MS SQLServer 2008 Express Edition. With Postgress appeared an error in log /server/default/log/serverout0,txt wich told me not found the file(don't remember of the name) in folder conf or conf/postgres
Then If I did with SQL Server 2008,it put me an error with the connection. Both of them it tested with the changeDBServer.bat and the conncntion was corrected.
Then i installed an old version of the SErviceDesk the 8.2.0.0.1. and then appearde this in the files
/server/default/log/serverout0,txt
(attached file)
bin/wrapper
STATUS | wrapper | 2015/05/19 11:58:33 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2015/05/19 11:58:37 | --> Wrapper Started as Service
STATUS | wrapper | 2015/05/19 11:58:37 | Java Service Wrapper Professional Edition 32-bit 3.5.15
STATUS | wrapper | 2015/05/19 11:58:37 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2015/05/19 11:58:37 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2015/05/19 11:58:37 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine ServiceDesk Plus
STATUS | wrapper | 2015/05/19 11:58:37 |
STATUS | wrapper | 2015/05/19 11:58:39 | Launching a JVM...
INFO | wrapper | 2015/05/19 11:58:40 | Waiting to start...
INFO | wrapper | 2015/05/19 11:58:45 | Waiting to start...
INFO | wrapper | 2015/05/19 11:58:50 | Waiting to start...
INFO | jvm 1 | 2015/05/19 11:58:51 | WrapperManager: Initializing...
INFO | wrapper | 2015/05/19 11:58:56 | Waiting to start...
INFO | wrapper | 2015/05/19 11:59:01 | Waiting to start...
STATUS | wrapper | 2015/05/19 11:59:07 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2015/05/19 11:59:18 | Free edition...
INFO | jvm 1 | 2015/05/19 11:59:18 |
INFO | jvm 1 | 2015/05/19 12:00:43 | Unclean shutdown of previous run.
INFO | jvm 1 | 2015/05/19 12:01:16 | ServerContainer [CREATED]
INFO | jvm 1 | 2015/05/19 12:01:20 | ServerContainer [STARTED]
INFO | jvm 1 | 2015/05/19 12:01:20 |
INFO | jvm 1 | 2015/05/19 12:01:20 | Server Started.
INFO | jvm 1 | 2015/05/19 12:01:20 | Please connect your client at http://localhost:8080
Finally when i connected to the http://localhost:8080 it appeared a blank page. I looked in my SQL server 2008 express and i looked and it created the DB and the tables.
In all proves i did it appared on the loader the message the "Apliccattion Layer Started....................", and the loader didn't finished correctly.
Sorry for my english i'm spanish
I'm working weith a virtual machine Windows 7 Professional of 32 bits.
I started the current version aplication with Postgress and MS SQLServer 2008 Express Edition. With Postgress appeared an error in log /server/default/log/serverout0,txt wich told me not found the file(don't remember of the name) in folder conf or conf/postgres
Then If I did with SQL Server 2008,it put me an error with the connection. Both of them it tested with the changeDBServer.bat and the conncntion was corrected.
Then i installed an old version of the SErviceDesk the 8.2.0.0.1. and then appearde this in the files
/server/default/log/serverout0,txt
(attached file)
bin/wrapper
STATUS | wrapper | 2015/05/19 11:58:33 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2015/05/19 11:58:37 | --> Wrapper Started as Service
STATUS | wrapper | 2015/05/19 11:58:37 | Java Service Wrapper Professional Edition 32-bit 3.5.15
STATUS | wrapper | 2015/05/19 11:58:37 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2015/05/19 11:58:37 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2015/05/19 11:58:37 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine ServiceDesk Plus
STATUS | wrapper | 2015/05/19 11:58:37 |
STATUS | wrapper | 2015/05/19 11:58:39 | Launching a JVM...
INFO | wrapper | 2015/05/19 11:58:40 | Waiting to start...
INFO | wrapper | 2015/05/19 11:58:45 | Waiting to start...
INFO | wrapper | 2015/05/19 11:58:50 | Waiting to start...
INFO | jvm 1 | 2015/05/19 11:58:51 | WrapperManager: Initializing...
INFO | wrapper | 2015/05/19 11:58:56 | Waiting to start...
INFO | wrapper | 2015/05/19 11:59:01 | Waiting to start...
STATUS | wrapper | 2015/05/19 11:59:07 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2015/05/19 11:59:18 | Free edition...
INFO | jvm 1 | 2015/05/19 11:59:18 |
INFO | jvm 1 | 2015/05/19 12:00:43 | Unclean shutdown of previous run.
INFO | jvm 1 | 2015/05/19 12:01:16 | ServerContainer [CREATED]
INFO | jvm 1 | 2015/05/19 12:01:20 | ServerContainer [STARTED]
INFO | jvm 1 | 2015/05/19 12:01:20 |
INFO | jvm 1 | 2015/05/19 12:01:20 | Server Started.
INFO | jvm 1 | 2015/05/19 12:01:20 | Please connect your client at http://localhost:8080
Finally when i connected to the http://localhost:8080 it appeared a blank page. I looked in my SQL server 2008 express and i looked and it created the DB and the tables.
In all proves i did it appared on the loader the message the "Apliccattion Layer Started....................", and the loader didn't finished correctly.
Sorry for my english i'm spanish