Problem Module and Updated Date field
I am trying to determine what purpose the Updated Date field in the problem management module reporting serves. I have tested it and if I update the problem record, this field does not change in our problem reports. As an example, I added an impact statement to one of our problem records, but the report shows No Value for the Updated Date field. I would like some sort of report that shows when a problem record was last updated or acted upon.
Craig Rice
Craig Rice