Problem importing users from Active Directory
A few weeks ago, my collegue reported a problem in SD+: we were unable to import users from AD.
This problem was reported via mail, and my collegue had contact with someone from SD+ via phone and mail. The SD+ support rep also took over the screen with a Webex session. A test OU and a test user was made. The SD+ support rep was unable to solve the problem during the Webex session.
Finally we sent a log file for further analysis to SD+.
I think this was over 2 weeks ago. Since then, there hasn't been any contact from SD+. Meanwhile the trial period is over and we have purchased SD+.
I would appreciate it if someone from SD+ sent an email to my collegue to inform him about the current status of this issue.
This problem was reported via mail, and my collegue had contact with someone from SD+ via phone and mail. The SD+ support rep also took over the screen with a Webex session. A test OU and a test user was made. The SD+ support rep was unable to solve the problem during the Webex session.
Finally we sent a log file for further analysis to SD+.
I think this was over 2 weeks ago. Since then, there hasn't been any contact from SD+. Meanwhile the trial period is over and we have purchased SD+.
I would appreciate it if someone from SD+ sent an email to my collegue to inform him about the current status of this issue.