problem importing from other database

problem importing from other database

Hi,

We are trying to importdata from our current crm system (MS-SQL) into sd+ but are now having problems.

I managed to import requesters and departments and everything is looking good in the webinterface. However when i try to create a new requester or technicain sd+ tells me that the username already exists when it don't.

I imported key values and information into: aaausercontactinfo, aaacontactinfo, aaauser, sduser and userdepartment. Have i missed something? My gues is that sd+ tries to create userids that already are being used in the information I imported.

Have I missed som tables that need updating in order for it to work or is this an impossible task?

Best Regards
Carl Hagstr�m










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