Currently running build 9101 on Windows Server 2003, and I'm having issues adding a new firewall (a DrayTek 3200 series device) to OpManager.

Manually adding the device results in OpManager reporting that the device was added successfully, but it isn't available to view, and searching for it returns no results, only prompting me to add the device again.

I've noticed an entry in the discoveryLogs txt file with the folowing:

10:40:05:433 DISCOVERY: Exception in adding snmp interface part for this device Ip = <device IP>

I'm assuming this is what's causing the issue, but I'm stuck as to where to go next. SNMP is enabled on the device, and the credentials are correct. We have a few of these devices which have been added without a hitch to OpManager, but this one isn't going in.

Help ...

David