Probilem to update ServiceDesk from 8.0.0 build 8000 to 8.0 build 8011

Probilem to update ServiceDesk from 8.0.0 build 8000 to 8.0 build 8011

Hi,
I am having a problem to upgrade system from8.0.0 build 8000 to 8.0 build 8011
Every time upgrade manager says error occurs but I can't even check logs. When I click show logs it shows blank window.  In the application background window there are many lines :
Is it only me affected with this issue? I couldn't find anything on forum.

Thanks

Piotr

  1. java.io.FileNotFoundException: .\applications\extracted\AdventNetServiceDesk.eea
    r\AdventNetServiceDeskWC.ear\AdventNetServiceDesk.war\Thumbs.db (Access is denie
    d)
            at java.io.FileOutputStream.open(Native Method)
            at java.io.FileOutputStream.<init>(Unknown Source)
            at java.io.FileOutputStream.<init>(Unknown Source)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:127)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:114)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:114)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:79)
            at com.adventnet.persistence.EEARExtractor.extractZip(Unknown Source)
            at com.adventnet.persistence.EEARExtractor.extractEEARs(Unknown Source)
            at com.adventnet.persistence.EEARExtractor.install(Unknown Source)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
            at java.lang.reflect.Method.invoke(Unknown Source)
            at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(
    Unzipper.java:311)
            at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationCl
    asses(Unzipper.java:138)
            at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPat
    ch.java:273)
            at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:2
    23)
            at java.lang.Thread.run(Unknown Source)
    java.io.FileNotFoundException: .\applications\extracted\AdventNetServiceDesk.eea
    r\AdventNetServiceDeskWC.ear\AdventNetServiceDesk.war\Thumbs.db (Access is denie
    d)
            at java.io.FileOutputStream.open(Native Method)
            at java.io.FileOutputStream.<init>(Unknown Source)
            at java.io.FileOutputStream.<init>(Unknown Source)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:127)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:114)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:114)
            at com.adventnet.j2ee.deployment.service.internal.JarExtractor.extract(J
    arExtractor.java:79)
            at com.adventnet.persistence.EEARExtractor.extractZip(Unknown Source)
            at com.adventnet.persistence.EEARExtractor.extractEEARs(Unknown Source)
            at com.adventnet.persistence.EEARExtractor.install(Unknown Source)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
            at java.lang.reflect.Method.invoke(Unknown Source)
            at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(
    Unzipper.java:311)
            at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationCl
    asses(Unzipper.java:138)
            at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPat
    ch.java:273)
            at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:2
    23)
            at java.lang.Thread.run(Unknown Source)







































































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