Priority set by email importance
Hi All,
Would love to be able to set the priority of a SDP request based on the email "importance" field. Our SDP Priorities are:
1. Emergency
2. High
3. Normal
4. Low
All new requests are set as "3. Normal" until they are reviewed. I'd like to be able to set SDP so that any email with the red ! flag goes straight to "2. High" and any with the blue down-arrow are set to "4. Low".
Thanks... and keep up the good work.
Brad
Would love to be able to set the priority of a SDP request based on the email "importance" field. Our SDP Priorities are:
1. Emergency
2. High
3. Normal
4. Low
All new requests are set as "3. Normal" until they are reviewed. I'd like to be able to set SDP so that any email with the red ! flag goes straight to "2. High" and any with the blue down-arrow are set to "4. Low".
Thanks... and keep up the good work.
Brad
Topic Participants
rmtperth
Umasankar
James Sheridan
Dinesh Bhaskaran
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