Hello,

Currently we're tracking our printers by manually adding the information into ServiceDesk. Soon we will be moving our printers over to asset scanning. Before we do I just want to verify the criteria that the asset manager uses to identify printers.

Just as workstations are tracked by the registry key based on workstation name, are printers tracked by the name, serial, IP or asset tag?

If two printers are scanned with the same name (ie. default manufacturer name) with different serial numbers, will the printers overwrite each other or will one be named "_old" like workstations?

Thank you,

David

SQL: PGSQL
SDP: Version 9.1 Build 9111