Prevent the re-open the resolved tickets
Dear Team,
I would like to prevent the re-open the resolved tickets after 2 days from resolved date, in configuration there is one option to prevent replying for ticket at all could you help me to resolve this issue.
Thanks in Advance
I would like to prevent the re-open the resolved tickets after 2 days from resolved date, in configuration there is one option to prevent replying for ticket at all could you help me to resolve this issue.
Thanks in Advance
Topic Participants
Samah Nagy
Madhivanan S
p bansode
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