Prevent technicians from picking up tickets without filling in mandatory fields

Prevent technicians from picking up tickets without filling in mandatory fields

So we have setup On Form Load rules which work great - if we want to change the tehcnician from Unassgined to Assigned - this mandates fields like category etc.

this does not apply to 'Pickup' though so when a technician selects Pick Up request, it will allow to get the technician assigned without entering mandatory fields.

How to make Pick Up invoke Mandate fields requirement?

Thanks.

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