Hello!

I have a requester imported from AD which I´ve changed to technician and added the user to a role who have permissions to add requests. I´ve also created a specific template for this purpose where the requester can set "Group". The idea is to receive alerts from a monitoring system which sends out e-mails with the above mentioned technicians e-mail address.

How do I prevent this requester/technician/e-mail address to receive notifications regarding everything about the request, for example that a request is created?

Sincerely
Peter