Prevent assigning requests to technician on Leave
Hi,
we tested setting technicians on leave and see if we can assign requests to that technician during this period.
Seems the system allows this or I could not find a way to prevent it.
is it possible to block assigning requests to a technician that is currently on leave?
Tks
we tested setting technicians on leave and see if we can assign requests to that technician during this period.
Seems the system allows this or I could not find a way to prevent it.
is it possible to block assigning requests to a technician that is currently on leave?
Tks