Prevent Adding\Modifing Requester Details
Hi,
I'm sure this question has been asked before but my searching is resulting in millions of results that aren't quite what im after.
I'd like to prevent ANY user adding NEW requesters when creating a new Request. I don't mind them changing the requester to a different one if there is a mistake, but adding new ones will cause problems.
Is this at all possible with ServiceDesk Plus Enterprise?
I'm sure this question has been asked before but my searching is resulting in millions of results that aren't quite what im after.
I'd like to prevent ANY user adding NEW requesters when creating a new Request. I don't mind them changing the requester to a different one if there is a mistake, but adding new ones will cause problems.
Is this at all possible with ServiceDesk Plus Enterprise?