PPM Installation failed. Please contact the support team. 9121

PPM Installation failed. Please contact the support team. 9121

Dear support 

Try to upgrade service desk to 9121 But It is field .Now service does not started now.  nothing happen when i started

I am try to use commend run.bat  I receive below message :

"Could Not Find D:\ManageEngine\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
This evaluation copy is valid for 29 days
Unclean shutdown of previous run.
PPM Installation failed. Please contact the support team.
Failed to start the server. Please refer logs for more details"



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