Populate product version field based on account of customer

Populate product version field based on account of customer

We have a product version additional single-line field on a request that is manually selected when a support rep creates a request. We also have a live version field on accounts.

Is there any way to auto-populate the product version field on a request based on the live version field of the account when the contact for the case is selected?

i.e.  when the support rep sets the contact for a case, the product version field of the request is populated with the live version field of the contact's account.

I had a look at the Field and Form Rules but you can't choose an action based on the Name field changing.

Thanks,

Chris

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