Poor Support from Manageengine in the task module

Poor Support from Manageengine in the task module

I raised to issues in the past for about 2 months and there is no response, i would like to get some advice how i can reach support in a different way.

Is there an opportunity for people with enterprise license to have a higher priority when raising questions and problems in the community forum.

I find the support really poor especially under the task module.

                  New to ADSelfService Plus?