Hi.

 

We're experiencing very poor performance on our Support Centre Plus system.  I've just upgraded to build 7701 to see if this resolved the issue but it didn't.

 

Some of the symptoms include delays while navigating the site and waiting for several hours while trying to import users from Active Directory.  I've watched system activity on the server while performance is poor and see nothing out of the ordinary - CPU not maxed out, disk not maxed out, network not maxed out, etc.

 

We're running on Windows 2008 R2 with SQL 2008 R2 - plenty of disk, CPU and RAM (running on an IBM BladeCentre - very fast disk and lots of resource available).

 

Any suggestions would be welcome!  If it helps, I believe this started happening when we migrated from MySQL to MS SQL a few months ago.

 

Thanks,

Dave