Please Scan Barcode Message

Please Scan Barcode Message

I'm trying to start our asset database by scanning vendor serial barcodes. Once I scan the code and fill in the subsequent information and hit ADD ASSET I'm getting the message "please scan barcode" up in the barcode field even though the data is there. I found you can't hand key the data (weird) so right now I've configured my cell phone to work as a scanner which works perfectly. It's transferring the number exactly as it is on the laptop, but the software apparently won't accept it.
Does the software require an actual hand scanner to be used for scanning?

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