Hi,

      We are experiencing a problem when attempting to reply to one of our client's emails.  The error message we receive is "Please enter proper E-Mail ID".

 

      Having done some investigation, we believe that the problem is caused by the format of the email, which is valid, but doesn't appear to be recognised as valid by SC+.  The email in question starts with an underscore "_" in the email address.

 

      This has been tested in 7910 and is showing the same limitation.

 

Regards,

      Andy