Please consolidate the Workflow Teams

Please consolidate the Workflow Teams

It feels like the Workflow Teams for Change and Incident are separate, first we had Change Workflows that where better than Life Cycle, now we have Request Workflows that generally are better than the Change Workflows but is lacking in some areas

Change Workflows has 90 degree turns and jumps over crossing lines, also has dots in the background

Request Workflows have curved corners and doesn't jump over the crossing lines, no dots


Request workflows show where we are in the workflow
Change Workflow doesn't.


For me as an admin, I'd want to see if the transitions in Request Workflow have any conditions on before, during or after, so that I know where I've put the notification for instance. This is particularly useful in the automatically converted workflows.



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